General Warranty

Corradi Outdoor Solutions - Non-prorated Warranty

Corradi's warranty is not prorated, i.e. it is 100% valid for the entire stipulated duration, usually 5 years for wood and 10 years for aluminum. 

The warranty, which remains valid if the conditions of installation and use specified in the user manual of each product are respected, includes the repair or replacement free of charge (excluding labor) of all components that may be found to be non-compliant or otherwise defective. 

 Lifetime Limited Warranty

COVERED

• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date of purchase.
• Repairs and/or replacements will be made with like or similar parts or products.
• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVERED

• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the product.
• Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
• Failure to follow Hunter Douglas instructions with respect to measurement, proper installation, cleaning or maintenance.
• Shipping charges, cost of removal and reinstallation labor.

Insolroll Window Shading Systems - Product Limited Warranty

Insolroll Interior Shades – 10-year warranty

Insolroll Oasis Patio shades – 5-year warranty

KE Durasol awnings come with different warranties depending on the model:

• Domina - This awning has a limited lifetime frame warranty and a 10-year fabric warranty. It's available in widths from 6'5" to 20' and can be mounted on a roof, soffit, or wall.

• Regal - This awning has an 8-year structure warranty and a 10-year fabric warranty. It's available in widths from 6'1" to 23' and can be mounted on a roof, soffit, or wall.

• Elite Plus - This adjustable awning has a limited lifetime warranty and can be mounted on a wall, soffit, or roof.

• Onyx - This awning has a 5-year warranty on the framework, frame finish, motors, and electronics. It's available in widths up to 40' and can be mounted on a wall or soffit.

Lutron Electronics Co., Inc. Shading Solutions - Eight Year Limited Warranty

This limited warranty (“Warranty”) covers the Lutron supplied (a) Serena Shades, (b) Sivoia Shade System, (c) Palladiom Shade System (each of the foregoing (a)-(c) being a “Shade System”), (d) manual shade system and

(e) alternating current or a/c shade system (each of the foregoing (a)-(e) being a “System”). Customer acknowl- edges and agrees that use of the System constitutes acceptance of all terms and conditions of this Warranty.

Subject to the exclusions and restrictions described below, Lutron warrants that each System will be free from manufacturing defects from the date of shipment by Lutron for a period of (a) one year as to the wall controls, interfaces and system accessories of the Shade System (“External Components”) and (b) eight years as to the other Systems and the electronic drive unit, shade fabric and shade hardware of the Shade System. If any manufacturing defect exists in the External Components, so long as Customer promptly notifies Lutron of the defect within the one year warranty period and, if requested by Lutron, returns the defective part(s), Lutron will, at its option, either repair the defective part(s) or provide comparable replacement part(s). If any manufacturing defect exists in any of the components of a System other than the External Components, so long as Customer promptly notifies Lutron of the defect within the eight year warranty period and, if requested by Lutron, returns the defective part(s), Lutron will, at its option, either repair the defective part(s) or issue a credit to the Customer against the purchase price of comparable replacement part(s) purchased from Lutron.

Replacement parts for the System provided by Lutron or, at its sole discretion, an approved vendor may be new, used, repaired, reconditioned, and/or made by a different manufacturer.

EXCLUSIONS AND RESTRICTIONS

This Warranty will be void, and Lutron and its suppliers will have no responsibility under this Warranty, if Lutron or its representatives cannot access any components of the System to inspect, diagnose problems with or repair the System or any of its components as a result of concealment or inaccessibility of such components within a building structure.

This Warranty does not cover, and Lutron and its suppliers are not responsible for:

1. Damage, malfunction or inoperability diagnosed by Lutron or a Lutron approved third party as caused by normal wear and tear, abuse, misuse, incorrect installation, neglect, accident, interference or environmental factors, such as (a) use of incorrect line voltages fuses or circuit breakers; (b) failure to install, maintain and operate the System pursuant to the operating instructions provided by Lutron and the applicable provisions of the National Electrical Code and of the Safety Standards of Laboratories; (c) use of incompatible devices or accessories; (d) improper or insufficient ventilation; (e) unauthorized repairs or adjustments or alterations; (f) vandalism; (g) an act of God, such as fire, lightning, flooding, tornado, earthquake, hurricane or other problems beyond Lutron’s control; or (h) direct exposure to corrosive materials.
2. On-site labor costs to diagnose issues with, and remove, repair, replace, adjust, reinstall and/or reprogram the System or any of its components.
3. Components and equipment external to the System, such as, non-Lutron lighting and automation systems; building wiring audio-visual equipment; and non-Lutron time clocks, photosensors and motion detectors.
4. The cost of repairing or replacing other property that is damaged when any System does not work properly, even if the damage was caused by the System.

5 Year Warranty

Somfy offers product suppliers a 5-year warranty on all motors and controls. Specifically, Somfy warrants its motors and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with the date stamped on each product. If the Somfy product fails within this 5-year period, Somfy will repair or replace it free of charge through your original product supplier.

5-Year Limited Warranty

Glen Raven, Inc.  stands behind their Sunbrella fabrics with the most comprehensive warranty in the industry. Their 5-year limited warranty guarantees against fabric becoming unserviceable due to Loss of color or Loss of strength from normal usage and exposure conditions, including sunlight, mildew, and atmospheric chemicals when used for appropriate applications. 

This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation, except as noted in this warranty.

Limited Warranty

WHAT IS COVERED 

You can be sure that your fabric window treatment will be hand made to the exact specifications your window requires. Every product will be made with fine attention to detail and the highest standards of fabrication. Fashion Interiors extends a Warranty on custom fabrication and hardware for materials and workmanship defects reported within 30 days of original installation. If you notice any defect in materials or fabrication, notify us within the Warranty period and we will determine the best way expedite repair or remake your product in order to correct the defect. 

WHO IS COVERED 

This Warranty extends to the original residential retail purchaser only. 

WHAT IS NOT COVERED 

This Warranty does not cover normal wear and tear, or any damage or loss caused by accidents; alterations; environmental effects; misuse or user error; abuse or extraordinary use; exposure to salt air; insect damage; improper cleaning and maintenance. Warranties shall cease to be in effect if product has been moved from its original place of installation. All fabrics, woods, metals, and painted or stained finishes will gradually lose their color intensity over time and with exposure to sun. This color loss can vary depending on fiber, material and degree of sun exposure and is not covered by the Warranty. 

WHAT WILL WE DO TO CORRECT DEFECTS

If Fashion Interiors drapery products are found to be defective during the Warranty period, we will at our discretion either; repair or replace, without charge, the defective product. Discontinued items will be replaced with the closest equivalent current product. 

CARE AND MAINTENANCE 

Never wash, launder or use a hot iron on your custom treatments. As needed, vacuum any accumulated dust from the surface of your treatment with a clean soft brush attachment. Depending on the conditions where the draperies are installed, professional dry cleaning may be needed approximately every three to five years. Only use reputable dry cleaners that specialize in cleaning custom drapery. 

NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES 

Repair or replacement of defective products is the sole remedy under this Warranty and in no event shall Fashion Interiors be liable for additional costs including incidental or consequential damages.

All our fabric suppliers make no guarantee or warranty, expressed or implied, as to the fitness or merchantability of their fabrics unless expressly stated. Drapery fabrics, due to yarn contents, construction, humidity, etc., will expand or contract under certain conditions. This is inherent to the fabric. Our Fabric providers and Fashion Interiors will not be responsible should this situation occur. Sufficient fabric allowances are usually made for hems for later adjustments, should it become necessary. Please know any future adjustments to remedy this unpredictable expand or contraction, can be made if enough hem is reserved and if you accept the labor charges involved to unhem and re-fabricate your soft treatment.